Questions and Concerns Welcome

In order to better serve you, we make it a priority to be there to answer questions and field concerns in the complicated landscape that is healthcare.  To that extent, please do not hesitate to reach out to us anytime.  We strive to answer all inquires within 72 hours.


Want to make a payment using your QuickPay code? Access our payment portal by clicking: Payment Portal

Submit a Billing Question

 

Atracare has Sliding Scale Payment options available for patients who qualify based upon the Federal Poverty Guidelines.  Patients can submit an application along with their financial documents to see what level of assistance they qualify for.  To request and application, please email billing@atracare.com to request the application.

If you have any additional billing concerns please don’t hesitate to reach out to us:

Call us: (302) 212-9096
Email us: billing@atracare.com

We look forward to answering your questions.

Latest News and Clinic Information

We are your partner in health. Stay up to date with latest news and information.

Curious about the real story behind vaccines?

Vaccines are safe, highly effective, and they work by training your immune system to respond to disease. This post breaks down why measles cases dropped dramatically after vaccination and why hepatitis B prevention matters—especially for kids—so you can make informed choices.

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Treating Cold and Flu Symptoms at Home: What You Can Do to Feel Better

This article explains how most healthy people can manage cold/flu symptoms at home using over-the-counter medicines and supportive care. It breaks down what helps specific symptoms—acetaminophen or ibuprofen for fever and aches, decongestants for congestion (with cautions about blood pressure and rebound congestion), antihistamines for runny nose/sneezing, and cough suppressants or expectorants depending on the cough type—plus soothing options for sore throat like lozenges, warm liquids, saltwater gargles, and honey (for ages 1+). It warns against doubling up on the same active ingredients (especially acetaminophen in multi-symptom products like DayQuil/NyQuil) and encourages asking a pharmacist if unsure. It also lists emergency symptoms and high-risk groups who should seek medical advice, and emphasizes rest, fluids, humidifier use, and sleep as key to recovery.

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Holiday Season Raises Heart Failure Risk

The holidays are often filled with joy, family, travel, and celebration — but for many people, especially those managing heart failure, this time of year also brings real health risks. Research shows a measurable rise in heart-related hospitalizations and complications around the Thanksgiving–New Year period. Understanding why this happens can help you stay safe while still enjoying the season.

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