Billing

Questions and Concerns Welcome

In order to better serve you, we make it a priority to be there to answer questions and field concerns in the complicated landscape that is healthcare.  To that extent, please do not hesitate to reach out to us anytime.  We strive to answer all inquires within 72 hours.

Want to make a payment using your QuickPay code? Access our payment portal by clicking: Payment Portal

If you have any additional billing concerns please don’t hesitate to reach out to us:

Call us: 302-208-0642
Email us: billing@atracare.com

We look forward to answering your questions.

Workers' Compensation (Workers' Comp) Claims

Atracare does not accept Workers’ Comp Claims.  We are happy to see you in our Urgent Care or Primary Care clinics, but require traditional insurance or self-payment prior to your visit.

Substance Use Disorder Notice

Atracare provides comprehensive substance use disorder services, including counseling and medication management (including medication for opioid use disorder), alongside mental health care, to individuals throughout Delaware. Atracare’s mental health team often partners with our primary care and pediatric departments for holistic, comprehensive care for patients with a substance use disorder.

Sliding Scale Payments

Atracare has Sliding Scale Payment options available for patients who qualify based upon the Federal Poverty Guidelines.  Patients can submit an application along with their financial documents to see what level of assistance they qualify for.  To request and application, please email billing@atracare.com to request the application.