Questions and Concerns Welcome

In order to better serve you, we make it a priority to be there to answer questions and field concerns in the complicated landscape that is healthcare.  To that extent, please do not hesitate to reach out to us anytime.  We strive to answer all inquires within 72 hours.


Want to make a payment using your QuickPay code? Access our payment portal by clicking: Payment Portal

Submit a Billing Question

 

If you have any additional billing concerns please don’t hesitate to reach out to us:

Call us: 302-208-0642
Email us: billing@atracare.com

We look forward to answering your questions.

Workers' Compensation (Workers' Comp) Claims

Atracare does not accept Workers’ Comp Claims.  We are happy to see you in our Urgent Care or Primary Care clinics, but require traditional insurance or self-payment prior to your visit.

Sliding Scale Payments

Atracare has Sliding Scale Payment options available for patients who qualify based upon the Federal Poverty Guidelines.  Patients can submit an application along with their financial documents to see what level of assistance they qualify for.  To request and application, please email billing@atracare.com to request the application.

Latest News and Clinic Information

We are your partner in health. Stay up to date with latest news and information.

Awiqli Once-Weekly Insulin for Type 2 Diabetes

Awiqli, also known as insulin icodec, is a once-weekly basal insulin approved for adults with type 2 diabetes. It may help reduce the burden of daily insulin injections while supporting A1c reduction, but careful dosing and patient education are essential.

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More Than 350 Lyme Disease Cases Reported in Delaware in 2025

More than 350 cases of Lyme disease, Delaware’s most common tick-borne disease, were reported in 2025, reinforcing why tick prevention matters across the state.

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More Than 200 Alpha-Gal Syndrome Cases Reported in DE

More than 200 cases of alpha-gal syndrome have been reported in Delaware since it became reportable in 2024, making tick prevention more important for residents and visitors.

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